Frequently Asked Questions
Everything you need to know about Percival Menswear.
What is your shipping policy?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply use our online portal to generate a return label and drop your package at any authorized collection point.
Where are Percival garments manufactured?
We pride ourselves on ethical sourcing. Our collections are designed in London and manufactured in world-class factories across the UK, Portugal, and Vietnam, ensuring the highest quality craftsmanship.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We generally recommend choosing your usual size for a tailored fit, or sizing up for a more relaxed, contemporary look.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.
Do you offer a repair service?
In our commitment to sustainability, we offer a repair service for well-loved Percival pieces. Please contact our customer support team with photos of the garment to receive a repair quote.